Frequently Asked Questions

  • I have an issue with my order, who should I contact?
    • Please send an email to support@yatesprecision.com and reference your order number, as well as the issue you are having.
  • Can I use a third party handle with your Model 921 Razor?
    • In order to use your own handle, the threads must be 10-32, and the diameter of the handle where the connection is made cannot be larger than .315" due to the recessed slot on our 921 baseplates.
  • What are the main differences between your Stonewash, Bead Blast, As-Machined, and Polished finishes?
    • Stonewash-most "grippy" finish, hides scratches and machine marks well, grey in appearance
    • Bead Blast-middle of the road in "grippy-ness", some machine marks may show through, light grey in appearance
    • As-Machined-least processed (most raw) finish. The only post-machining finishing process is a vibratory tumble for deburring, so these components will have machine and tumbling marks present.
    • Polish-least "grippy", scratches and machine marks may be present, reflective in appearance
  • What are the statistics on each of your baseplates?
    • Plate Gap Exposure
      -M .025" Neutral
      -H .040" +.003"
      -EH .050" +.009"
      -HYB(Dual Comb) .025" Neutral
  • Can I purchase your 921 Razor with an H Plate and 3.25" Handle?
    • Currently, our complete razor is only sold with an M Plate and 4.00" Handle. If you would like the other two components, you can either buy the complete razor and add on the H Plate and 3.25" Handle, or purchase the individual H Plate, 3.25" Handle, and Top Cap a la cart and "build your own" razor. While we intend on offering these options on complete razors in the future, we aren't there just yet.
  • What is your refund/return policy?
  • Do you offer discounts?
    • Yes! We offer Military, First Responder, and Teacher discounts. Please email sales@yatesprecision.com to receive yours. This is based on the honor system, so please don't take advantage!

 

If you have any other questions, please feel free to Contact Us!